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Every company these days wants to position itself as a so-called thought leader. We are all exhorted to write blog posts and create white papers and conduct industry research in a quest to get ourselves recognized as being experts in our fields relative to our competitors. The problem, of course, is this: How do you get people to pay attention to all of the material you are creating and pushing out into the marketplace? How do you make sure that, in a world drowning in white papers, yours finds the right audience? Continue reading »

 

May I call it the expertise business? As a provider, I made a good living with business planning consulting on my own for 11 years and as an employee of larger consulting companies for nine years. As a client, I’ve worked with some excellent attorneys, some good and not-so-good accountants, and good and not-so-good package designers, copywriters, graphic artists, and public relations consultants. And I’d like to suggest some tips for buyers of expertise, to help you get what you Continue reading »

 

At a networking event not too long ago for which 500 people attended, the speaker who was on stage directly before my presentation asked the audience, “How many of you came here hoping to do some business today, maybe even make a sale?” The overwhelming majority of the people in the audience raised their hands. Then he asked, “How many of you are here hoping to buy something today?” Not one person raised a hand.

This is what I call Continue reading »

 

As the president of an online Software-as-a-Service company, I have been touting the advantages of choosing online services for a long time. In this economy, it’s easy to focus on cost savings, sharing case studies of customers who’ve saved 5-figures a year by bringing more business services online. It’s also easy to get people excited about the convenience factor of a mobile Continue reading »

 

Holding employees accountable to their assigned tasks without micromanaging is a classic workplace dilemma that can be difficult to navigate.

The leaders of some of the best workplaces have turned the challenge on its head by building environments where people actually seek accountability and act as owners of the business, in turn eliminating the need for you to hover over them. As evidence, consider that 90 percent of employees in the organizations included in our 2010 Great Place to Work Rankings: Best Small & Medium Workplaces report believe management trusts them without looking over the shoulder and 92 percent say they are given a lot of responsibility. The report was released last September with Entrepreneur.

How have they accomplished this? Here are Continue reading »

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